Privacy policy

In accordance with Regulation (EU) 2016/679 (GDPR) and Organic Law 3/2018 (LOPDGDD), personal data collected through this website is processed by:

Controller

Elena Yuste Caballero (hereinafter, “Preciso Office”)

NIF

49571759C

Email

hola@precisooffice.com

We process data that the data subject provides and technical data generated while browsing:

• ContactIdentification, contact details and the content of the message, when someone writes or requests information.
• Services engagedThe data needed to provide the service and, where applicable, to invoice and keep the accounts.
• Private areasAccount and session data, if the user accesses a restricted area.
• PaymentsWhen a payment is made by card through Stripe, the card details are processed by Stripe. Preciso Office does not store the full number or the CVV.
• BrowsingTechnical data described in the Cookie Policy, including analytics cookies only if the user accepts them.

• To handle requests, enquiries and communications.
• To provide the services engaged and manage the related administrative relationship.
• To comply with legal, tax and accounting obligations.
• To send communications that the user has accepted, until they unsubscribe.
• To measure use of the site, only if analytics cookies are accepted.
• To keep the site secure and prevent fraud.

• Consent (Art. 6(1)(a) GDPR)Commercial communications, forms and analytics cookies. It may be withdrawn at any time.
• Contract (Art. 6(1)(b) GDPR)Data needed to provide the service requested or engaged.
• Legal obligation (Art. 6(1)(c) GDPR)Tax, accounting and any other obligations required by law.
• Legitimate interest (Art. 6(1)(f) GDPR)Site security, fraud prevention and, where the law allows, communications about similar services to existing clients.

Data is kept for as long as needed for the purpose for which it was collected and to meet any liabilities that may arise.

• Invoicing and accountingThe applicable legal period: 6 years under the Spanish Commercial Code and 4 years for tax purposes.
• Clients and accountsFor the duration of the relationship and, afterwards, for the legal periods that prevent deletion.
• CommunicationsUntil the user unsubscribes or requests erasure.

Data is not sold or transferred to third parties. It is shared with providers that supply a necessary service, under their own terms and, when they are outside the European Economic Area, under the EU-US Data Privacy Framework or standard contractual clauses. It is disclosed to an authority only when there is a legal obligation.

• PaymentsStripe Payments Europe Ltd. (Ireland) and Stripe, Inc. (United States).
• HostingVercel Inc. (United States).
• Database and accessSupabase Inc. (United States).
• EmailResend (United States), for sending, and ImprovMX, for forwarding email at @precisooffice.com.
• Business managementNotion Labs, Inc. (United States).
• Artificial intelligenceGoogle LLC (Gemini) and Anthropic PBC (Claude), both in the United States, when they are used to produce commissioned work.
• AnalyticsGoogle LLC (Google Analytics 4 and Google Tag Manager) and Microsoft Corporation (Microsoft Clarity), only if analytics cookies are accepted.

You may request access, rectification, erasure, restriction, objection and portability of your data.

To exercise them, write to hola@precisooffice.com stating the right and including a copy of your identity document. If you believe the processing does not comply with the law, you may lodge a complaint with the Spanish Data Protection Agency (www.aepd.es).

Appropriate technical and organisational measures are applied, including encryption of communications by means of an SSL certificate. If a breach occurs that seriously affects your rights, it will be reported to the Spanish Data Protection Agency (AEPD) and, where appropriate, to the people affected, within a maximum of 72 hours of becoming aware of it.

Whoever provides the data is responsible for it being true, accurate and up to date.